Responsible Gambling

At Fansbet we want wagering to stay fun and under control. We take a practical approach to safer play by offering tools and support so customers can manage their activity, protect their funds, and step away when needed. This page explains the protections available and how to access help if gambling starts to feel risky.

Player protection principles

We promote responsible gambling through clear controls, straightforward account options, and a support-first approach. We aim to make limits easy to set, quick to adjust, and simple to enforce so players can keep play within their comfort zone.

Activity-control tools

Players can manage their account with a range of controls accessible via Settings or by contacting Support. Available tools include:

• Deposit limits - set daily, weekly or monthly caps to control how much you add to your account.
• Loss limits - cap net losses over a selected period to reduce risk of large setbacks.
• Session limits and reality checks - receive regular reminders of elapsed time and session length.
• Time-outs - take a short, temporary break from the site while keeping your account open.
• Self-exclusion - request a longer suspension or permanent account closure if you need to stop gambling.

Deposit limits

You choose deposit amounts that suit your budget. Limits can usually be set and lowered immediately from account settings. If you ask to increase limits, a short cooling-off period may apply before the change takes effect.

Loss limits

Loss limits help prevent chasing behaviour by limiting how much you can lose in a set timeframe. These limits can be combined with deposit caps to create tighter controls over spending.

Time limits and session controls

Use session reminders and automatic log-out options to avoid long playing sessions. Reality checks can notify you after a set period so you can reassess whether to continue.

Self-exclusion and account closure

If you need a break, you can request a time-out or self-exclude through your account or by contacting Support. Self-exclusion blocks access to wagering and promotional offers for the chosen period. If you choose permanent closure, we will guide you through the process and confirm account status.

Signs of problematic behaviour

Watch for warning signs such as increasing time spent gambling, spending more than planned, borrowing to fund play, hiding activity, or feeling unable to stop. Noticing any of these signs is a prompt to use limits or seek help.

Tips for maintaining control

• Set strict deposit and session limits before you play.
• Treat gambling as entertainment, not a way to make money.
• Avoid gambling when tired, stressed, or under the influence.
• Use only money you can afford to lose and keep a household budget.
• Take regular breaks and consider longer time-outs if needed.

Professional help and support

If gambling is causing harm, speak with a healthcare professional or local support services. For account changes, limits or self-exclusion assistance contact our Support team at [email protected]. We will help you apply tools and point you to appropriate local services.