Fansbet Casino Terms of Use
These Terms and Conditions set out the rules for using Fansbet’s online casino and sportsbook services and describe the relationship between us and our users. We provide gaming, betting and account services subject to these terms. By opening and using an account you agree to follow the rules below and any additional terms that apply to specific promotions, games or payment options.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your username or password and notify us immediately if you suspect unauthorised access. Accounts must be used by the named holder only - multiple accounts, identity fraud or attempts to conceal account ownership may lead to suspension and forfeiture of funds.
Eligibility requirements
To register you must meet the eligibility criteria posted during signup. You must be at least 18 years old and able to form a legally binding contract. We do not accept registrations from residents of restricted jurisdictions; examples of commonly restricted territories include the United States and France. We may refuse or close accounts where the user does not meet eligibility requirements.
Acceptable platform use
Use of our services for illegal activity, money laundering, bonus abuse, collusion, exploitation of technical faults or any automated play that circumvents normal gaming processes is strictly prohibited. Attempting to manipulate games or markets will result in account suspension, withholding of funds pending investigation and possible closure.
General bonus and promotion rules
All promotions have specific terms which form part of these Terms and Conditions. Unless otherwise stated, only one welcome offer is permitted per person, household, IP address and device. Wagering requirements, eligible games, maximum bet limits when wagering bonus funds and validity periods vary by promotion. We reserve the right to void bonus awards and winnings where we suspect abuse, irregular play or breach of promotional rules.
Deposits and withdrawals
We accept a range of payment methods which are shown in the cashier. Deposits are generally credited instantly; withdrawal processing times depend on the chosen method. Withdrawals are subject to verification checks and may be delayed until requested documents are received - these may include proof of identity, proof of address and payment method verification. Transaction limits and minimum/maximum amounts apply and are displayed in your account. Third-party payment providers may apply fees.
Verification checks
We may require identity and source of funds documentation before allowing withdrawals or where account activity triggers compliance checks. Failure to provide requested documents may result in temporary or permanent account restrictions.
Dispute resolution
If you have a complaint contact our support team at [email protected] with your account details and a clear description of the issue. We aim to respond and investigate complaints promptly. If you are not satisfied with our outcome you may follow our internal complaints process and, where available, seek independent dispute resolution options applicable to your jurisdiction.
Updates to Terms and Conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on the site and notified to account holders where practicable. Continued use of the service after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms regularly.